The Ranch at Silver Creek by Wedgewood Weddings

The Wedgewood Wedding Team at The Ranch at Silver Creek is absolutely amazing!!! Lindsey went through everything with us and absolutely made our wedding a dream come true. She was so helpful and kind and patient with us. Honestly, you couldn't be in better hands with them. They help you from beginning to end of your planning and wedding day.

Wedgewood weddings does the bare minimum to help you out. On my wedding day they were doing a rehearsal and the people rehearsing brought dogs that went to the bathroom on the lawn and no one cleaned it up. They put out rows of chairs and there is no way it wasn't seen. They only allowed us to arrive 2 hours before the ceremony and nothing was set up and everything was rushed. Didn't give us enough time to take pictures beforehand. The photobooth they provided was horrible. Pictures were blurry, pixleated, and delayed. The venue was uncomfortably hot and no one would adjust the air conditioning. Food was just okay and they don't allow for proper tastings.

Although the wedding was overall enjoyable and beautiful I am filled with the upmost disappointment and frustration at how poorly the service was and how my husband and I were treated the day before and the day of our wedding. A week prior to rehearsal we had our final appointment at the venue and gave our final guest count and made our final payment. We were so excited that we were done with our payments and were looking forward to all of our family seeing the venue on the day of the rehearsal. On 9/21/23 we had our rehearsal and at approximately 12:00pm that day I get a phone call from Erika Lucia from the sales office telling me there has been a mistake that occurred in the system and we had a remaining balance. I continue to ask what did we owe the venue and Erika says, “You guys owe an additional $5,000.” At this moment I am already starting to cry. I didn’t even know what to say but, “how could this happen, I don’t understand.” Erika apologizes and says, “It did not update it in the system but we are going to need the payment, you can use multiple cards to make the payment.” They had informed me that the final guest count was off by 30 people and were still able to get everything that we needed on time for the event but still needed the payment in full. Throughout the entire time we had been with the venue they all failed to catch the mistake and they decide to tell me the day of my rehearsal which is the day before my wedding. They were off by 30 people with $5,000 not being accounted for. How could such a huge discrepancy gone unnoticed? After talking with Erika she tells us, “I’m sorry and it is definitely on us and is our mistake and we want to take accountability somehow. I will speak with my manager if we can set up a payment plan or discount.” The following evening the day before my wedding I get a call from the manager Amanda Mendoza saying, “I want to apologize for the miscommunication but everything has been ordered and set in place so we are still going to need the payment. You can split it onto multiple cards.” There was no miscommunication. I was very transparent. There was not the slightest help of wanting to accommodate us with a payment plan or any discount. The manager Amanda said, “I can comp just you and your husband for a discount but cannot drag it out that long for a payment plan.” Even though this entire situation was their fault they did not want to help us out in any way, shape or form. When we get to the venue on the day of rehearsal it just gets worse. The grass is dead and patchy all over. I was so excited for my family to finally see the altar and there is large animal droppings absolutely everywhere. It was so disgusting and was all over the grass and in the center of the walkway down the aisle. We did rehearsal and the entire walk down with large animal droppings in the walkway, absolutely unacceptable. I turn and ask Erika, “will the animal dropping be gone by tomorrow on the day of our wedding?” and she reassured us, “Yes it will be gone.” That was a complete lie the day of my wedding as we are taking family photos, my bridesmaids ask the janitor to please pick up the animal poop that was still all there. It doesn’t stop there my groomsmen notice before we took photos that there was broken glass at the altar and tell me before the ceremony that they threw the glass over the hill so no one would get hurt or step on it during the pictures. My husband and I were overwhelmed with stress and found it so hard to be happy on our special day when this situation was lingering in the back of our minds. Just a few days after our wedding my husband tells me he gets a call from the manager, Amanda Mendoza, asking about the payment. Then shortly I get an email with a payment link that says, “Please pay the remaining amount due. If this is not taken care of our corporate office will be taking over the matter and sending it to collections. Thank you.” This entire experience has been an absolute nightmare. Think again before booking your wedding at The Ranch at Silver Creek.

As a March 2023 bride and I cannot speak highly enough of my entire experience for The Ranch at Silver Creek. [ Planning Team ] Orlando, Katy, Lindsey & Sydney know how to get things done, and THEN SOME! * Orlando helped us get started with our vision with our initial meeting, when we ourselves barely had an idea of how we wanted our "big day" to look like. * Lindsey and Sydney answered all our burning questions (and we had MANY questions) in the last 2-3 months leading up to our wedding. * Katy was an absolute force to be reckoned with. I hope that she counts her "day of coordinator" days as a workout since she is literally running back and forth and making sure that the bride and groom are fed, taken care of, that all of our requests are being addressed, and that our guests are having a great time. Katy goes the extra mile, or two, or three. One example in particular was when she took our the glowsticks during dancing time and unpackaged them from their wrapping and turned them on to invite guests to start dancing. She could have easily given the glow sticks to the guests for them to open the glowsticks themselves, but she went the extra mile and did it for them. Thank you Katy! * One of these fine folks improved my initial design of my wedding table and I was absolutely amazed and blown away. [ Venue ] * Very ADA accessible! No steep stairs to have to be mindful of * Beautiful landscape of the rolling hills because it was a former golf course * You get all the benefits of the large space of being a former golf course, without having disruptions by actual golfers and their golf carts * There is a Plan B if it is raining - and it doesn't cost extra if that is the plan that you have to take * The space is now made with hardwood, so it is very clean and elegant * The Bride's Room and Groom's Room are SO spacious and you can lock your belongings for yourself and your wedding party so they are safe during your wedding! * Also the fact that there is a Groom's Room in general is a MAJOR bonus, because many venues offer a tiny room for the groom, if there is even a room at all! * Only one major event can occur at this venue at one time -- other venues can have multiple events at once which was not something that we wanted for our wedding [ Staff ] * The bartenders do not mess around!!! Angela was so generous with serving our guests and she is quick and efficient, there was never a long queue at the bar! The Ranch's dedicated vendors will have their own individual reviews on their pages, but they also deserve a shout out here: * iMobile DJ - DJ Brian brought the energy up the whole night! * iMobile Photobooth - Tom was super sweet and captured so many funny moments * Flower Divas - Shawna brought my vision to life and made it even better * I Do Wedding Cakes - Our guests thought that the cake was absolutely delicious [ Food ] * You know how wedding food is usually stereotyped to be blah and just okay? Well The Ranch kitchen shattered that stereotype. The cheese tortellini was so satisfying. Even the bread roll was warm and delicious. The roast beef was juicy and not dry. There was not a single dish that I could say that I was disappointed with! Overall, The Ranch team exceeded my expectations. I felt like my now-husband and I became good friends with the staff and they helped me have the most amazing wedding. Our guests could not stop raving about their experience. Everything was so organized and timely and I fully recommend everyone to book their wedding here ASAP because you really can't go wrong with this team, and your desired date may already be taken!